For questions regarding your bill, please contact our Insurance and Reimbursement Department at 985.850.6800
NIH Neurological Diorders and Stroke
National Stroke Association
Asses Your Risk for Stroke
Learn About Stroke
National Multiple Sclerosis Society
The Movement Disorder Society
National Headache Society
ALS Association Louisiana-Mississippi Chapter
Information on Medication
Accepted Health Plans
Blue Cross/ Blue Shield of LA
F. A. Richard
United Health Care
Information on Billing and Insurance
Southeast Neuroscience Center’s Billing Department is always available to help. Our staff is dedicated to assist you in understanding the complex world of insurance. Our goal is be the worry free part of your healthcare. We will be there to answer your questions and will make every effort to ensure insurance payments are made properly on behalf of our patients.
Our Financial Policies do not allow for long term financing; however, we encourage you to contact our Financial Director to discuss options that may be available prior to services.
Our goal is to make the financial aspect of care as seamless as possible for all of our patients. To achieve that goal we participate with most major insurance plans and will advocate on your behalf with the insurance company, whenever appropriate. At the same time, because of the way the health care is evolving, there is often a need for the patient to become actively involved in this part of care.
Please note: Copayments and Coinsurance and/or Deductible amounts are due in full at the time of service. We make every effort to accurately verify your benefits and coverage prior to your appointment. Based on this information, we will contact you with the estimated amount due upon registration.
SNC accepts all major credit cards, checks, and cash.
How long will it take to get things settled with the insurance company?
Most claims are submitted electronically and processing time varies per
Usual time for processing primary coverage is within 25-30 days.
Processing time varies by company and we encourage you to follow your claims as “Explanation of Benefit’s” are mailed to you.
If you have a secondary policy, it is important to make sure that you have confirmed your secondary policy has been recorded with us.
If at any time you have any questions regarding claims payment, please don’t hesitate to contact our billing staff.
Why am I getting bills from physicians?
Statements, “bills”, are sent to you when your insurance has processed your claim and has assigned a copayment, coinsurance or deductible amount as your responsibility.
We do our best to get these estimates prior to your appointment; however, once the final bill is submitted to your insurance company based on actual services rendered and the claim is processed, any unpaid portion of the patient responsibility will be mailed to you for payment.
I received a notice that my insurance company has paid on my bill - but I can't understand how they calculated their payment amount. Do you know?
Explanation of Benefits can be confusing and we will be happy to help you understand how the insurance company has processed our claims.
The physician submits a flat fee for the services provided and based on your Insurance Plan, the “Allowed” amount is the contracted discounted rate the physician has agreed to accept for that specific service.
Your payment is then calculated on this “allowed amount” based on your benefits and will then assign copayments, deductibles and coinsurance amounts.